Refund Policy
Transparent and fair refund policies ensures trust and satisfaction for all our services.
Refund Policy Overview
At Econet Org, we strive to provide excellent service and customer satisfaction. This refund policy outlines the terms and conditions under which refunds may be processed for our various services.
1. Web Development Services
Refund Eligibility
- Refunds are available within 7 days of project initiation
- No refunds after project completion or delivery
- Partial refunds may be considered for incomplete work
- Refunds are not available for custom modifications after approval
2. DSC Services
- • Full refund if application is rejected due to our error
- • 50% refund if rejected due to client documentation issues
- • No refund after successful DSC issuance
- • Processing fees are non-refundable
3. Partner Program
- • Full refund if registration is rejected by our system
- • No refund after successful partner approval
- • Refund processing time: 5-7 business days
4. I-Card Ordering
Refund Conditions
- Full refund if card production fails due to our error
- No refund for incorrect information provided by client
- Refund available within 24 hours of order placement
5. General Refund Terms
Processing Time
5-10 business days
Payment Method
Original payment method
Currency
Processed in original currency
Bank Transfers
Additional 2-3 business days
6. How to Request
- Contact support at contact@econet.org.in
- Provide order number & reason
- Include validation docs/screenshots
- Review within 2 business days
- Confirmation of approval/rejection
- Refund processed in 5-10 days
7. Non-Refundable
- • Completed and delivered projects
- • Digital products and downloads
- • Services used or consumed
- • Third-party fees and charges
- • Custom work after approval
8. Dispute Resolution
If you are not satisfied with our refund decision, you may:
- Request a review by our management team
- Provide additional documentation to support your case
- Contact us for alternative resolution options
9. Policy Updates
This refund policy may be updated from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the new policy.
Have Questions?
For refund requests or questions about this policy, please contact us.